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Client Courtesy Promise

We promise to send courteous, professional technicians to your home. If any of our technicians smoke or swear in your home, you do not pay us a dime. Our technicians will protect your belongings by wearing shoe covers, laying drop cloths, and cleaning up before they leave. If they fail to take care of you in this fashion, you don't pay.

"The Customer Service Fanatics"

View Our 10 Year Service Guarantee!

                

5 year warranty with Service Agreement

These are our two Terms and Conditions:

1. 100% Satisfaction Guaranteed. We agree to accept both personal and company responsibility for your 100% complete satisfaction with the materials and the work you paid us to provide. During the first year after installation, if you are dissatisfied with the performance of your equipment, our service, or our people, we will correct the problem to your satisfaction. If for any reason you remain unsatisfied, we will remove the equipment that we installed within (30) days of your request and refund the entire contract price.

2. See number 1.

Extended Warranties
   
PERFORMANCE PROMISE PROTECTION PLANS
Extended Warranty Plans for Coleman Residential Equipment
• Offered directly by you and Coleman - giving customers one place to go for service: your company
• Provides up to 10 years of extended parts and labor protection for your customers
• Can be transferred to a new owner if original customer sells the home
• Offers contractor a mark-up on all equipment and parts after the first 30 days
• Generous travel time allowance and labor rates  
   
GAS AND ELECTRIC FURNACES (INCLUDES EVAPORATOR COIL)
Order # Mfg. # Description
Call PRCPFURN120POM 6th-10th Year Parts Only
Call PRCPFURN012LO One-Year Labor Only
Call PRCPFURN060LM 5-Year Labor Only
Call PRCPFURN120PLM 31st Day - 5th Year Labor; 6-10 Year Parts and Labor
Call PRCPFURN120PLX 31st Day - 1st Year Labor; 2-10 Year Parts and Labor
   
A/C OUTDOOR UNIT (INCLUDES EVAPORATOR COIL) 1-1/2 to 5 TONS, 1-PHASE
Order # Mfg. # Description
Call PRCPUNIT120POM 6th-10th Year Parts Only
Call PRCPUNIT012LO One-Year Labor Only
Call PRCPUNIT060LM 5-Year Labor Only
Call PRCPUNIT120PLM 31st Day - 5th Year Labor; 6-10 Year Parts and Labor
Call PRCPUNIT120PLX 31st Day - 1st Year Labor; 2-10 Year Parts and Labor
     
SPLIT SYSTEM A/C OR PACKAGED UNIT, FURNACE OR AIR HANDLER & COIL, 1-1/2 to 5 TONS, 1-PHASE
Order # Mfg. # Description
Call PRCPSSPK120POM 6th-10th Year Parts Only
Call PRCPSSPK012LO One-Year Labor Only
Call PRCPSSPK060LM 5-Year Labor Only
Call PRCPSSPK120PLM 31st Day - 5th Year Labor; 6-10 Year Parts and Labor
Call PRCPSSPK120PLX 31st Day - 1st Year Labor; 2-10 Year Parts and Labor
   
SPLIT SYSTEM HP (INCLUDES EVAPORATOR COIL), 1-1/2 to 5 TONS, 1-PHASE
Order # Mfg. # Description
Call PRCPHP120POM 6th-10th Year Parts Only
Call PRCPHP012LO One-Year Labor Only
Call PRCPHP060LM 5-Year Labor Only
Call PRCPHP120PLM 31st Day - 5th Year Labor; 6-10 Year Parts and Labor
Call PRCPHP120PLX 31st Day - 1st Year Labor; 2-10 Year Parts and Labor
   
SPLIT SYSTEM HP OR PACKAGED UNIT, FURNACE OR AIR HANDLER & COIL, 1-1/2 to 5 TONS, 1-PHASE
Order # Mfg. # Description
Call PRCPHPSS120POM 6th-10th Year Parts Only
Call PRCPHPSS012LO One-Year Labor Only
Call PRCPHPSS060LM 5-Year Labor Only
Call PRCPHPSS120PLM 31st Day - 5th Year Labor; 6-10 Year Parts and Labor
Call PRCPHPSS120PLX 31st Day - 1st Year Labor; 2-10 Year Parts and Labor
     
ONE-YEAR RENEWABLE PARTS AND LABOR  
Order # Mfg. # Description
Call PRCPFURN012PL Furnace
Call PRCPUNIT012PL A/C Unit
Call PRCPSSPK012PL A/C System or Packaged Unit
Call PRCPHP012PL Split System Heat Pump
Call PRCPHPSS012PL Split System or Packaged Heat Pump & Furnace
     
COMPRESSOR ONLY PLANS - SINGLE OR THREE-PHASE, UP TO 5 TONS
Order # Mfg. # Description
Call PRCP5TCOMP060 2-5th Year Compressor Only (Aftermarket Replacement)
Call PRCP5TCOMP120 6-10th Year Compressor Only (New Unit Installs)
   
* PREMIUM SYSTEM LABOR WARRANTY (MUST ACCOMPANY STANDARD 10 YEAR PARTS, LIMITED
LIFETIME COMPRESSOR ON ECHELON MATCHED SYSTEMS)
Order # Mfg# Description
Call PRCPSSPK120LM 31st Day - 10th Year Only - Split Systems, Packaged Units
Call PRCPHPSS120LM 31st Day - 10th Year Only - Heat Pump Split Systems

 

 


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Last modified: 12/20/07.